rd111 Terms and Conditions

rd111 is an online gaming and sports betting platform operated for adult users in Bangladesh and other designated markets. These terms and conditions ("Terms") apply between rd111 ("we", "our") and the user of the service ("user", "you", "your").

rd111 reserves the right to change, amend, or update these terms at any time. Updated terms take effect as soon as they are published on the website. It is the user's responsibility to review these terms regularly. Continued use of the platform after any changes will be considered acceptance of the revised terms.

These terms are written in Bengali. If a translation into any other language is provided for convenience only, the Bengali version shall be considered final and binding.

The rd111 platform is for users aged 21 and above only. No person may open an account or use the service unless the following conditions are met:

• The user must be at least 21 years of age.
• The user must reside in a jurisdiction where online gaming is legal.
• The user has not previously been banned by rd111.
• The user's account is for personal use only — not to be operated on behalf of a third party.

Providing accurate and complete information at the time of account registration is mandatory. If any information is found to be false or incomplete, rd111 reserves the right to suspend or permanently close the account.

3.1 Opening an Account

Each user may open only one account. Creating multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts may be closed and any funds held in them may be forfeited.

3.2 Account Security

It is entirely the user's responsibility to keep their account password and login details confidential. Any unauthorized access or suspicious activity on the account must be reported to the support team immediately. rd111 is not liable for losses resulting from third-party use.

3.3 Closing an Account

Users may contact support at any time to close their account. rd111 may also suspend or close an account for the following reasons:

• Violation of the terms and conditions.
• Suspicion of fraud, deception, or money laundering.
• Providing false information.
• Serious breach of the responsible gaming policy.

4.1 Deposits

rd111 currently accepts deposits via bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit amount is ৳100 for each method. Deposits below the set limit will not be accepted.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals can only be made using the same payment method that was used for the deposit. Identity verification may be required before a withdrawal is processed.

4.3 General Payment Rules

• Payment transactions are handled through secure SSL encryption.
• Deposits or withdrawals using a third-party account are strictly prohibited.
• rd111 reserves the right to hold suspicious transactions for verification.

5.1 Welcome Bonus

New users at rd111 can receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳42,000 or more will earn the maximum bonus of ৳20,000, giving a total balance of ৳62,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus, calculated on the bonus amount only — not on the combined total of the deposit and bonus. For example: receiving a ৳1,000 bonus means ৳1,000 × 20 = ৳20,000 must be wagered before the bonus funds can be withdrawn.

5.3 Other Bonus Rules

• A bonus offer may only be claimed once, unless otherwise stated.
• Bonus balance cannot be withdrawn directly — only winnings earned from the bonus after the wagering requirements are met will be withdrawable.
• Abuse of promotional offers (for example, creating multiple accounts to claim bonuses) is subject to penalties.
• rd111 reserves the right to change or cancel any promotional offer without prior notice.

rd111 is committed to fair and transparent operation across all games. The platform operates on the basis of SSL encryption and fair play principles.

6.1 Permitted Conduct

• Playing games for personal entertainment.
• Placing bets within the designated services.
• Contacting the support team honestly when issues arise.

6.2 Prohibited Conduct

• Using software, bots, or automated tools to play games.
• Exploiting system errors or bugs.
• Harassing or attempting to defraud other players.
• Using the platform for money laundering or illegal financial activity.
• Creating multiple accounts to exploit the system or claim bonus advantages.

If any of the above prohibited actions are carried out, rd111 reserves the right to close the account, forfeit winnings, and take legal action if necessary.

rd111's VIP program has three tiers. Users can move up to higher tiers through regular play and enjoy weekly cashback benefits:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.7% cashback per week.
• Gold: Up to 1.0% cashback per week.

rd111 reserves the right to change VIP benefits. Wagering requirements and other terms may also apply to cashback awarded from VIP tiers.

rd111 firmly believes in responsible gaming. We want our users to see gaming as a safe form of entertainment, not a source of financial stress. Please remember: gambling can be addictive.

Users may contact the support team to set their own deposit or wagering limits, or to activate a temporary or permanent self-exclusion. For more information on responsible gaming, please visit our Responsible Gaming page.

If you feel that gaming is having a negative impact on your life or the life of someone you know, please seek help. Do not bet more than you can afford to lose.

All content on this website — including text, graphics, logos, button icons, images, audio clips, software, and other elements — is the intellectual property of rd111 and is protected by copyright law.

Users may view the content of this site for personal, non-commercial purposes only. Reproducing, distributing, modifying, or using any content for commercial purposes without prior written permission from rd111 is prohibited.

rd111 treats the privacy of users' personal information with great importance. To learn more about how we collect, use, and protect data, please visit our Privacy Policy page.

By registering an account, the user consents to the processing of their information in the manner described in our privacy policy. User data is used only for providing the service, ensuring security, and meeting legal obligations.

The rd111 platform is provided on an "as is" basis. We cannot guarantee uninterrupted, error-free service on the platform. rd111 will not be liable for any loss in the following circumstances:

• Inability to play games due to internet connection disruption or technical issues.
• Unauthorized access to an account due to the user's own negligence.
• Failure or delay by a third-party payment processor.
• A mismatch between the user's expectations and actual betting odds or outcomes.

To the extent permitted by applicable law, rd111's maximum liability is limited to the amount of the user's disputed transaction.

If you have any complaint or dispute regarding rd111's services, please contact our support team first. Our support team is available 24/7, seven days a week, via live chat and email in both Bengali and English. Support email: [email protected].

If the matter is not resolved with the support team, both parties will attempt to settle the dispute through discussion. The Bengali version of these terms shall be considered final in all disputes.

13.1 Severability

If any part of these terms is declared invalid or unenforceable by a court or authority, that part shall be severed and the remaining terms shall remain in full effect.

13.2 No Waiver of Rights

If rd111 does not enforce a particular term at any given time, this shall not be considered a waiver of the right to enforce that term in the future.

13.3 Entire Agreement

These terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between rd111 and the user, and replace any prior oral or written understandings.

13.4 Contact

If you have any questions about these terms, please contact our support team at: [email protected]. Support is available seven days a week, 24 hours a day.